About Us
Bridging the Gap in Telecoms Support
For years, Fixmyline operated on the sidelines—balancing jobs in the evenings and weekends while fulfilling other responsibilities. During this time, we recognized a clear gap between consumers and service providers—a space where smaller, dedicated companies could step in to offer tailored, customer-focused solutions for telephone and broadband services.
At Fixmyline, we are committed to consulting, diagnosing, and optimizing your telecoms setup to ensure your service performs at its peak efficiency. Whether it’s troubleshooting faults, enhancing connectivity, or future-proofing your network, we’re here to help.
Experience the difference of expert, personalized service—contact us today!
Fixmyline: Your Trusted Telecoms Solutions Provider
Since May 2018, Fixmyline has been operating full-time as a fully-fledged telecoms solutions provider. We offer expert consultation, installation, and support across a wide range of services, including:
✅ PSTN & ADSL – Traditional phone and broadband solutions
✅ FTTC & LTE 4G Broadband – Reliable, high-speed connectivity options
✅ Hosted VoIP – Cost-effective and scalable telephony solutions
✅ Mesh Wi-Fi Solutions – Seamless coverage throughout your home or business
✅ Data Cabling – Professional wired networking for maximum performance
Did you know that 40% of broadband faults are caused by internal issues such as Wi-Fi interference, faulty wiring, poor-quality routers, or incorrect router placement? If the fault lies within your property rather than the Openreach network, your provider may charge you significant fees for diagnostics and repairs.
At Fixmyline, we can identify, resolve, and prevent these issues, saving you both time and money. Contact us today to ensure your service is performing at its best!
Meet The Team
Michael Staples
Founder/Owner
Hi, I’m Michael, the founder of Fixmyline. My journey in the telecommunications industry began in 1995 when I started managing British Airways’ fibre optic infrastructure. Over the years, I’ve worked with major organizations, including The British Airports Authority, British Sky Broadcasting, Virgin Media, and BT Openreach, gaining invaluable experience across multiple facets of telecoms.
From hands-on engineering to operational management, I’ve held various roles overseeing teams and departments. Fixmyline is the culmination of my technical expertise and leadership experience—a business built to bridge the gap between consumers and service providers.
My goal is simple: to deliver expert, reliable, and customer-focused telecom solutions. Fixmyline isn’t just a business—it’s a passion. I look forward to helping you get the most out of your connectivity, ensuring a seamless and hassle-free experience.
Let’s get connected—contact Fixmyline today!
Laura Staples
Administrator
Laura
Accounting & Administration, Fixmyline
Hi, I’m Laura, and I handle accounting and administration for Fixmyline. Though I work part-time, as the business has grown steadily over the years, the need for organized bookkeeping and equipment ordering has become more important than ever.
With a background in retail management, I’ve always thrived in structured roles, and I’m excited to see Fixmyline gaining real traction in the telecoms engineering field. In fact, we’re looking forward to bringing on a trainee engineer in the coming months as part of our expansion.
Beyond work, I’m also a full-time mum to two small children, so part-time hours allow me to balance family life while keeping Fixmyline running smoothly—a true family business at heart!
20 Years experience
Whatever the nature of your telecoms or broadband fault I’ve seen it all! Better still, I have the experience to fix it.
Straight Talking Engineer
It’s annoying being spoken down to when you experience a technical fault. I don’t over complicate issues, just deliver results.
Great Feedback
Most of my work comes through reccomendations. I’d love to make you one of my happy customers.
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