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Gaining an insight into the factors that impact your internet speed to understand why your fibre internet may be slow

There are various factors that can impact your broadband speed, such as:

Internet connection type plays a crucial role in determining your speed. For instance, ultrafast broadband, such as FTTP, utilizes fibre-optic cables to achieve speeds ranging from 100-1,000Mbps. There are also other connection options like ADSL and FTTC, which offer varying speed capabilities.

The quantity of devices connected to your network has a direct impact on your internet speed. Generally, the more laptops, game consoles, TVs and other gadgets linked to your network, the slower the internet speed will be.

The quality of your cables and router is crucial to maintaining a good internet speed. Outdated or low-quality versions of these devices can have a negative impact on your connection. In addition, the placement of your router is also important in ensuring optimal Wi-Fi speed. Be aware of potential obstructions, such as thick walls or even fairy lights, which can disrupt the signal and slow down your internet speed.

Broadband speeds in densely populated areas may experience a decrease during ‘peak’ hours, which typically fall between 6pm and 11pm.

One possible way to resolve a lagging connection is by troubleshooting the issue.

As a consumer, it is your entitlement to receive the services you have paid for. In the event that your provider fails to deliver on the promised speeds, please reach out to us promptly. If it is determined that their equipment or service is at fault and they are unable to resolve the issue within 30 days of your initial contact, you have the option to terminate your contract without incurring any early termination fees.

Are you facing sluggish internet speeds? Begin by conducting a broadband speed test using our easy tool. This resource measures your connection speed and can assist in identifying if your broadband is operating at a slower pace than promised.

If your speed is not meeting the promised standards from when you initially signed up, it would be beneficial to check for any potential issues in your area. We suggest visiting your provider’s website for service updates and utilizing Downdetector – an independent service that allows customers of major broadband providers to report problems in their specific location. 

Your provider will then determine if the issue can be resolved remotely or if an engineer needs to make a visit.

Effortlessly enhance your internet speed with these speedy tweaks.

Try restarting your router to refresh your connection and potentially improve your speed.

Reposition your router: Placing it in a central area of your home can improve your Wi-Fi strength. For larger or multi-level homes, consider purchasing a broadband booster or a mesh router network to extend the range of your Wi-Fi.

Ensure your connection remains secure by password-protecting your Wi-Fi network. This prevents unwanted users, like neighbours, from potentially hampering your connection speed.

Ensure your devices are not causing any issues: Various gadgets, including computers and consoles, that are connected to the internet and running background tasks such as software updates, may be using up bandwidth. Attempt closing any unnecessary applications or postponing non-essential updates to see if this enhances your connection speed.

Connect using an ethernet cable: Whenever feasible, opt for a wired connection to achieve a quicker and more reliable internet connection.

Additional means to enhance the speed of your broadband connection

If the suggested remedies prove unsuccessful, alternative options may need to be explored.

Improve outdated devices: Aging phones and laptops may not be able to keep up with the latest wireless standards, leading to potential compatibility issues and slower internet speeds.

Ensure your anti-virus software is constantly updated as viruses and malware can cause a significant decrease in your internet speed.

Consider upgrading to a higher-speed broadband package based on your household’s needs and usage.

Changing vendors

If you remain dissatisfied with your current internet speed, or exhausted by subpar service and expensive rates, perhaps it’s time to explore alternative providers. 

Keep in mind that there is typically a fee for terminating a contract ahead of time. However, in certain circumstances, such as experiencing inadequate speeds, this fee may not apply. If you are considering this course of action, refer to our guide on ending a broadband contract prematurely. Therefore, it is important to weigh all your possibilities. 

Commonly inquired about concerns

Can resetting your router result in a faster connection?

Restarting your router is an effective solution that clears its memory and resets stalled tasks.

After resetting, allow 10 seconds before powering it on again to ensure all memory is cleared.

Is it possible for a different router to improve internet speed?

Using a new router may enhance the stability of your connection. Although it cannot directly impact the incoming signal, it has the potential to extend the Wi-Fi’s reach by emitting a stronger signal to previously problematic areas in your home.

Is it true that Wi-Fi boosters are effective?

Using Wi-Fi boosters can expand the coverage of your wireless network at home. These devices operate by receiving the Wi-Fi signal from your router, duplicating it, and transmitting it to a new section of your residence.

Despite its utility, a Wi-Fi booster does have some restrictions. Its performance is influenced by the speed of your internet connection, its placement in relation to the router, and the Wi-Fi usage within your household.

What constitutes a sufficient Wi-Fi speed?

Over the years, Wi-Fi speeds have risen and will continue to do so in the future with continued technological advancements.

The ideal speed for internet usage varies depending on your specific needs. For basic tasks like browsing the web and sending emails, a standard package offering speeds up to 20Mbps is typically sufficient.

For an optimal experience of streaming movies and playing games, a faster fibre-optic connection is desirable.

A speed of 25Mbps should suffice for streaming HD video on one device. However, if you have multiple devices connected to the internet or live in a larger household, it may be worth considering superfast broadband packages that offer speeds ranging from 100-300Mbps.

Beyond the 300Mbps mark lies the realm of ultra-fast speeds, which should easily meet all your internet needs.

In addition, it is crucial to determine the actual speed available for your household, rather than solely relying on the advertised speed. Otherwise, you may end up paying for a plan that cannot be fully utilized.

If you are still needing assistance Fixmyline are here to help

Call 01322 761 051

Email info@fixmyline.co.uk

Head over to our home page for more information and contact links.

 

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